Water Loss Restoration

What to Expect

This is one instance where every minute matters. We are able to respond to most water losses within an hour! We also understand that water damage restoration is no easy task, and it’s certainly not something you should try on your own.
Carpet Max will take the following flood restoration steps to help you reclaim your home.

• Advise you what to do to minimize the damage until our crew arrives.
• Dispatch certified, trained and experienced water damage restoration crews to your home – usually within an hour.
• Pump out freestanding water quickly, and then extract water from the carpet, padding and upholstery.
• Remove carpet and padding, if necessary.
• Provide professional-grade equipment that controls the drying process—both for your home and your belongings. This minimizes the possibility of secondary damage and potential microbial growth that can occur before the water damage restoration is complete.
• Use specialized instruments to locate hidden pockets of water and to technically monitor the dehumidification/drying process—a much-needed component of proper water damage restoration.
• Work directly with your insurance company to process claims and return your home to normal as quickly as possible. It’s a good idea to review your insurance policy with your agent to determine if you have proper flood restoration coverage—before an emergency takes place. This is especially important for sump pump failures, which require an inexpensive insurance rider.
• Ensure that your home’s structure and contents are dry, based on recommended industry standards for your area of the country.

Remember that water damage restoration is a job for the experts. Non-commercial-grade drying equipment (like shop vacs) can’t extract water from your carpet and padding and home dehumidifiers and fans just aren’t powerful enough to handle drying bulk water. If not dealt with properly, it doesn’t take long for the problem to morph into secondary damage in your home—damage that is more costly to repair.

Don’t overlook the importance of working with a company that has had Institute of Inspection Cleaning and Restoration Certification (IICRC) training. This ensures that the technicians working in your home have attended IICRC-accredited continuing education and training programs.